NomadGo - Privacy Policy

NOMADGO – Privacy Policy

Last updated: 30 December 2025

NomadGo (“we”, “our”, or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use the NomadGo website and/or mobile application.

This policy applies to users in the European Union and internationally.

1. Personal Data We Collect

Depending on how you use NomadGo, we may collect the following data:

a) Information You Provide

  • Name

  • Email address

  • Username and profile photo

  • Content you submit (text, images, videos, reviews, forms)

  • Messages sent through contact or support forms

b) Automatically Collected Information

  • Device model (anonymous)

  • Operating system version (anonymous)

  • App version

  • Device language

  • Approximate location (country and city, inferred)

  • Precise geolocation, only if you explicitly grant permission

  • IP address (where legally permitted)

c) Account & Authentication Data

  • Login identifiers (including social login IDs if used)

  • Encrypted credentials (passwords are never stored in plain text)

2. How We Collect Data

We collect data when you:

  • Create an account

  • Use the app or website

  • Enable device permissions (such as location or camera)

  • Submit content or contact us

  • Interact with in-app features

We may also receive anonymous or aggregated analytics data from third-party services such as:

  • Firebase

  • Facebook App Events

  • AppsFlyer

  • Countly

  • Flurry

(Only the services actually enabled in NomadGo are used.)

3. How We Use Your Data

We use your data to:

  • Provide and operate the NomadGo app

  • Manage user accounts

  • Display nearby places, events, and services

  • Personalize your experience

  • Enable QR scanning and profile features

  • Communicate important updates or service notices

  • Improve app performance and functionality

  • Ensure security and prevent abuse

📌 We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on:

  • Your consent (e.g. location, marketing)

  • Contractual necessity (account creation and app functionality)

  • Legitimate interest (security, analytics, service improvement)

  • Legal obligations, where applicable

You may withdraw consent at any time via device settings or by contacting us.

5. Data Sharing & Third Parties

We may share limited personal data with:

  • Cloud hosting providers

  • Analytics and performance monitoring services

  • Authentication providers (e.g. social login)

All third parties act as data processors and are contractually bound to protect your data.

We may also disclose data:

  • If required by law

  • To protect our rights, users, or platform security

6. International Data Transfers

Your personal data may be processed or stored in countries other than your country of residence, depending on where our service providers operate their infrastructure.

Where required, we ensure appropriate safeguards are applied in accordance with applicable data protection laws, including Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

7. Data Storage & Retention

We retain personal data only as long as necessary for the purposes described in this policy.

Typical retention periods:

  • Account data: until account deletion

  • Submitted content: until deleted by you or your account is removed

  • Analytics data: aggregated and anonymized where possible

When no longer required, data is securely deleted or anonymized.

8. Data Security

We use appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission (HTTPS)

  • Access controls

  • Secure authentication systems

  • Infrastructure security safeguards

No system is 100% secure, but we continuously improve our protections.

9. Your Data Protection Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

📩 To exercise your rights, contact us at:
info@terrafirmajourneys.com

We respond within one month, as required by law.

10. Marketing Communications

We only send marketing communications if you have given consent.
You may opt out at any time by:

  • Using the unsubscribe option

  • Contacting us directly

We do not send unsolicited marketing messages.

11. Children’s Privacy

NomadGo is not intended for children under 13.
We do not knowingly collect personal data from children.

12. Third-Party Links

NomadGo may contain links to third-party websites or services.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted in the app and reflected by an updated date.

14. Contact Us

For questions, requests, or complaints regarding this policy:

📧 info@terrafirmajourneys.com

15. Supervisory Authority

If you are located in the EU, you may lodge a complaint with your local data protection authority.
For example, in France: CNIL – Commission Nationale de l’Informatique et des Libertés

Cookie & Tracking Technologies Policy

NomadGo uses cookies and similar technologies to:

  • Ensure proper app functionality

  • Analyze usage and performance

  • Remember user preferences

Types of cookies used:

  • Strictly necessary cookies

  • Performance & analytics cookies

  • Functionality cookies

You can manage cookies through your browser or device settings. Disabling cookies may affect app functionality.

Targeted Advertising & Opt-Out

Where applicable, you may opt out of personalized advertising via: