NOMADGO – Terms and Conditions

Last updated: 26 May 2026

These Terms and Conditions (“T&C”) govern your access to and use of the NomadGO website and mobile application (“Services”), operated by NomadGO (“we”, “our”, or “us”).

By accessing or using our Services, you agree to be bound by these T&C. If you do not agree, you must not use the Services.

Article 1 – Scope and Purpose

NomadGO is a digital platform providing location-based information, content, and services related to places, events, and experiences.

These T&C apply to all users of the website and application.

We reserve the right to update or modify these T&C at any time. Changes become effective when published. Continued use of the Services constitutes acceptance of the updated terms.

You confirm that:

You are at least the minimum legal age required in your country.
If you are a minor, you have obtained consent from a legal guardian.
You have provided a valid, accurate name and email address during registration or submission of data.
You will not use the Services for illegal or unauthorized purposes.
You will not attempt to compromise the security, integrity, or functionality of the Services.

Article 2 – Content and Intellectual Property

All content available through the Services (including text, images, videos, audio, logos, design, and trademarks) is protected by intellectual property laws.

Content is provided for personal, non-commercial use only.

You may not:

Copy, reproduce, distribute, sell, or exploit any content.
Modify, translate, or create derivative works.
Use our brand, name, or visual identity without permission.

Unauthorized use may result in legal action.

Article 3 – Subscriptions, Payments & In-App Purchases

Some features or content may require a paid subscription or In-App Purchase (IAP).

Pricing

Prices are displayed before purchase. Taxes are handled by the relevant app store where applicable. We reserve the right to change prices. Any change applies only to future billing periods.

Payments

Payments are processed by third-party providers (e.g., Apple App Store, Google Play). We do not store payment or credit card details.

In-App Purchases

If you subscribe through Apple or Google:

Your contract is with the app store provider.
Refunds, cancellations, and billing are governed by their terms.
We are not responsible for payment disputes handled by third parties.

Apple EULA Reference: Apple Standard EULA

Article 4 – Registration & Accounts

Some parts of the Services require account creation. You agree to:

Provide accurate information.
Keep login credentials confidential.
Notify us immediately if you suspect unauthorized access.

You may register directly via our Services or through third-party authentication (e.g., Apple, Facebook, Google). Third-party authentication is governed by their own terms and privacy policies. We are not responsible for how those platforms handle your data.

We may suspend or terminate accounts if credentials are shared or misused.

Article 5 – User-Generated Content & Reviews

If you submit or upload content (including star ratings, text reviews, user display names, or comments), you confirm that:

You own or have the explicit legal rights to the content.
The content is lawful and does not infringe third-party rights.

You must not upload content that is:

Illegal, abusive, hateful, discriminatory, obscene, defamatory, or misleading.
Purely commercial advertising, promotional content, spam, or links to external unverified platforms.
Malware, viruses, or harmful code.
Impersonating another person or business entity.

By submitting a review or rating on NomadGO, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to display, host, and distribute this content across our platforms.

Article 6 – Content Moderation & App Store UGC Compliance

Users must interact respectfully. Harassment, hate speech, spam, or abuse is strictly prohibited. To comply with mobile application store guidelines, NomadGO implements zero-tolerance measures against objectionable content:

Review & Filtering: We reserve the right to monitor, pre-screen, moderate, refuse, or remove any user review or star rating at our sole discretion.
Reporting/Flagging Mechanism: The Services provide an in-app mechanism allowing users to instantly report any text review or account that violates these terms.
Blocking Controls: Users are provided clear tools within the interface to block abusive or problematic accounts.
Enforcement Window: NomadGO reviews reported content within 24 hours. Violations will result in immediate content removal and potential permanent account termination.

Article 7 – Warranties & Location Data Disclaimer

The Services are provided “as is” and “as available”.

Specifically regarding location data, routing functions, and business indexes:

Dynamic Mapping Disclaimer: NomadGO utilizes third-party mapping APIs and crowdsourced data to display listings, roads, campsites, and local businesses in Mongolia. Due to seasonal operations, rapid urban shifts, nomadic community migrations, and remote infrastructural changes, businesses listed in the application may change locations, close temporarily, or completely cease to exist without notice.
No Real-Time Guarantee: We do not guarantee that any business listed in NomadGO currently operates, is open, or exists at the exact geographic coordinates displayed inside the app.
Independent Verification: Use of mapping features is at your own risk. Users are strongly encouraged to independently verify the active status of a business, tour operator, or remote spot before traveling or committing resources.

Article 8 – Liability

To the maximum extent permitted by applicable law:

We are not liable for indirect, incidental, or consequential damages.
We are not responsible for third-party services, links, or content.
We are not liable for network failures, data loss, or unauthorized access beyond our reasonable control.
We are explicitly not liable for any logistical failures, travel costs, vehicle damage, stranded situations, missed bookings, or distress resulting from inaccurate or outdated business listings and mapping coordinates provided on the platform.

Nothing in these T&C limits liability where such limitation is prohibited by law.

Article 9 – Third-Party Links

The Services may include links to third-party websites or services. We do not control or endorse them and are not responsible for their content or practices.

Article 10 – Indemnification

You agree to indemnify and hold us harmless from claims arising from your breach of these T&C, your misuse of the Services, or your violation of applicable laws or third-party rights.

Article 11 – Severability

If any provision of these T&C is found unenforceable, the remaining provisions remain valid and enforceable.

Article 12 – Termination

You may stop using the Services at any time. We may suspend or terminate access where necessary, including for breach of these T&C or legal obligations. Termination does not affect obligations incurred prior to termination.

Article 13 – Governing Law and Jurisdiction

These T&C are governed by European Union law and, where applicable, the laws of France. Any dispute shall fall under the jurisdiction of the competent courts of France, unless mandatory consumer protection laws provide otherwise.

Article 14 – Contact Information

For questions regarding these Terms and Conditions, contact: 📧 info@terrafirmajourneys.com

Cancellation & Refunds

Subscriptions may be canceled at any time. Cancellation applies to future billing periods only. Refunds for In-App Purchases are subject to:

Apple App Store: Apple Support - Request a Refund
Google Play Store: Google Play Support - Returns and Refunds

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